Privacy Policy 

Who we are

We are Pads-n-Paws and our website address is:

What personal data we collect and why we collect it

Contact & Enquiry forms

The contact and enquiry forms on our website send the details to us via email, and also store the information you entered in our website database. This is necessary so we can access the details of your enquiry if anything goes wrong with the email delivery. It also allows us to perform limited analysis of the requests we receive to improve services for our customers. For example, we may use this information to identify the most popular services we offer, helping us fine-tune these over time to ensure the services we offer are what our customers want.

Newsletter Subscriptions

If you submit your name and email address in one of our newsletter subscription forms, your details are added to our mailing list held in MailChimp and you will initially receive a welcome email. We will occasionally send out newsletters or emails of interest to all our subscribers. If you want to remove yourself from our list at any time, you can click the ‘Unsubscribe’ link at the bottom of these emails at any time.

Comments & Reviews

When you leave a comment or review on our website we collect the data shown in the comments form, and also the IP address you are accessing the website from and details of the website browser you are using to help prevent spam comments and reviews. This information is not used for any other purpose than spam prevention.


When you first visit our website, a cookie notice will be shown at the bottom of the screen. by clicking the Accept button and/or using the website we will assume you are OK with this. We only currently use what are termed ‘strictly necessary cookies’, which are those required in order to store certain choices or preferences you have made, without any personally identifiable information. For example, when you click OK to accept the cookie notice, your response is itself stored in a cookie so that we know not to show you the notice again when you visit.

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for up to one year unless you clear your browser cache.

Embedded content from other websites

Pages and articles on this site may include embedded content (e.g. links, videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the website the content originates from.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website. We have no control over this, but do attempt to minimise any third-party embedded content wherever possible. The main source of embedded content in our website at the time of writing this policy is video content for our online training courses, which is streamed directly from our Vimeo account. This content is protected and not available publicly, and also locked to our website so cannot be accessed from any other source. Basic statistics about the number of times the videos have been viewed are collected, but no additional personal information is stored.


Our website is integrated with Google Analytics to help us identify popular pages, content and certain information about the people visiting our website, such as their geographical location, browser choice and the time spent on the site and individual pages. No personally identifiable information about you is recorded.

Who we share your data with

We do not share any of your data with any third-parties outside of our business.

How long we retain your data

If you leave a comment, the comment and any associated metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

Details of any enquiries you make are also retained indefinitely.

What rights you have over your data

If you have interacted with our website in any way (For example left any comments, reviews, or submitted enquiries to us), we will have some data stored in relation to you. You can request to receive details of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any or all personal data we hold about you at any time. This does not include any data we may be obliged to keep for administrative, legal, or security purposes. R

Where we send your data

Visitor comments may be checked through an automated spam detection service. This does not include any personally identifiable information.

How we protect your data

Our website is secured with an SSL certificate, encrypting all traffic between our website and visitors so any information the enter cannot be intercepted or identified in any way. We also use an antivirus, firewall and malware scanning security plugin to protect our website from malicious attack. Our website hosting and CDN (Content Delivery Network) also include additional security protection measures to prevent common website attack methods, such as DDoS (Direct Denial of Service).

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